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Program Manager

Landis+Gyr is a leading global provider of integrated energy management solutions for the utility sector. We’ve been an innovator in metering technology since 1896, shortly after the invention of electricity generation. 125 years later, we continue to lead the industry with solutions that help utilities solve complex challenges in Smart Metering, Grid Edge Intelligence, and Smart Infrastructure.


Our company is made up of over 5,000 people across 30 countries, driven by the common mission to help the world manage energy better.  With regional headquarters in Alpharetta, GA and locations across the U.S., we offer excellent benefits, career development opportunities, and a hybrid work environment where employees can work remotely up to two days per week.

The software & services program manager (SPM) is responsible for overall daily planning and execution of Landis+Gyr software and service contracts. The SPM is responsible for leading our most complex software and solution deployment projects. The SPM has significant experience in overall utility software solutioning, including software product(s) implementation and integration, developing the overall solution scope, pricing and design, developing the overall detailed project plan which includes proactive risk identification and mitigation.  Has thorough understanding of the planning, scheduling, and execution of complex utility related technical software solutions such as Meter Data Management systems (MDMS), Grid Analytics systems, or Advanced Metering Infrastructure (AMI) projects.  Has demonstrable experience executing multiple complex projects within a stage gate/PMI centric methodology to ensure that all deliverables are completed and approved by project stakeholders. The SPM works with cross functional teams across the globe to ensure projects are completed on time, within budget and scope.  The SPM is responsible for establishing and/or enhancing customer relationships across relevant organizations with multiple customers.  The SPM will provide support to new business development including, RFP responses, increasing services revenue with existing customers, and scope of work development.  The SPM will oversee multiple projects each with a dedicated project manager resource.


Primary Statement of Duties

  • Plans, executes, controls, and coordinates the activities of a project core team to produce deliverables agreed upon with executive and/or functional management.
  • Manages multiple projects and executes activities around the boundaries of scope, schedule, and cost. Utilizes the Project Management Office's (PMO's) deployment methodology procedures and processes to implement software projects and/or services for the Company.
  • Reports project status to the PMO and L+G customer stakeholders. Manages external, internal, and project costs.
  • Work within a stage gate methodology for the project including applying techniques for planning, tracking, change control, risk management, communication management and escalations.
  • Manages / coordinates remote teams in different time zones. 
  • Provides support for new business development in partnership with the Sales organization, including costing, SOW development, and requirements gathering as needed.
  • Maintains regular contact with employees, external customers, and/or industry contacts.
  • Support and adhere to Company’s Code of Conduct and Ethics Policy.
  • Supports and adheres to Company’s core values.
  • Perform other duties as assigned or required.


Education and Experience

  • Bachelor's Degree or equivalent work experience
  • 7+ years’ experience in project / program management
  • Experience in the utility or utility support industries
  • Experience in software/system deployment projects
  • PMP Certified preferred


Knowledge, Skills and Abilities

  • Has strong interpersonal and communication skills in dealing with customer relationships at all levels of an organization.
  • Excellent understanding of project management scheduling SW tools (Microsoft Project, Visio, Daptiv PPM or similar PPM solution). 
  • A deep understanding of PMI related project management methodologies.
  • Comfortable learning new technology/software, usage, configuration management & change control methodologies. 
  • Understands the utility industry specifically meter to cash (meter reads, processing, and billing), distribution, outage management, meter technology.
  • Excellent interpersonal and communication skills (verbal, written, presenting & listening).
  • Understands how to measure audience and craft communications to meet their needs.  
  • Uses listening skills to completely understand tough situations and help resolve them.
  • Excellent leadership qualities and the ability to make decisions without perfect information.
  • Ability to positively influence others without direct authority in efforts to move assigned projects forward.
  • Ability to resolve conflicts between members of project team or as needed throughout the organization.
  • Excellent organizational abilities needed as multiple projects will be assigned.
  • Excellent change management skills.  
  • Ability to accept change and respond to setbacks with minimal disruptions.
  • Strong negotiating skills for working with stakeholders.
  • Ability to travel as needed to support project activities.  (This role requires up to 75% travel.)
  • Represents Company in a positive, professional manner when working with both external and internal customers.


EOE   AA   M/F/Vet/Disability   VEVRAA   Federal Contractor


If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you. Click apply now.

Job Title:  Program Manager



Requisition ID:  6130
Date Posted:  Sep 27, 2021

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