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Technical Expert, Monitoring Analyst & Administrator (Nagios)

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. Having avoided more than 9 million tons of CO2 in FY 2021 and committed to achieve carbon neutrality by 2030, Landis+Gyr manages energy better – since 1896. 
With sales of USD 1.5 billion in FY 2021, Landis+Gyr employs around 6,500 talented people across five continents.

 

Location:- Noida

Exp:7+ years

 

Key Purpose of Role: 

 

The primary job function for this position is administering the Nagios monitoring application, writing, editing and implementing code for Nagios monitors, as well as performing enhancements and upgrades to the Nagios monitoring tool/process.  Additionally, this role will perform automation, scripting, data analysis, case investigation and routine tasks as assigned.

 

Possessing Expert product knowledge and a strong technical background, the Nagios Expert delivers solutions for challenging application, system, and service related issues. 

 

Areas of Responsibility / Tasks:

 

•            Administrator Nagios Application

•            Perform automation, scripting, data analysis, case investigation and routine tasks as assigned

•            Ability to create technical desgin documents from the requirement and can create articles so that dev & testing team can understand end to end requirement

•            Ablility to create, edit and troubleshoot custom scripts

•            Ability to code procedural languages, specifically Python, Perl

•            Ability to indentify gaps in the existing process and can define processes to improve overall delivery

•            Works independently and can mentor junior team members.

•            Ability to work special events during the weekends (Maintenances, Disaster Recovery Exercises, Application Upgrades and Installs)

•            Triage, diagnose and escalate incidents to other support groups; responsible for sharing knowledge for all escalated incidents

•            Logs, accurately tracks and documents all work within ticketing system, Customer relationship management (CRM).

•            Able to resolve customer complaints via phone, email, and CRM

•            Perform Nagios upgrades, patches and recommend process enhancements

Skill set requirements:

•            Expertise of programming logic and the ability to troubleshoot systems by following code

•            Intermediate to advanced python scripting skillset for extending core Nagios functionality and implementing plugins

•            Experience designing and implementing dynamic monitoring systems

•            Ability to multi-task

•            Strong written and oral communication skills

•            Ability to work independently or with a team

•            Write and execute SQL and Oracle queries

•            Data analysis

•            Scripting/Programming

•            Technical troubleshooting

•            Self-motivated

•            Strong customer service skills

•            Experience with code versioning tools e.g. GITLAB, GERRIT & CICD tools to improve deployment process

•            Strong sense of urgency to resolve or escalate issues

Required Experience

•            Experience with procedural languages such as Python, Microsoft PowerShell, PhP, Pearl, Shell, PLSQL.

•            Familiar with new technologies in machine learning and works to implement new solutions for monitoring.

•            7- 9 years experience with Nagios monitoring engine.

•            Experience designing and implementing monitoring alerts for extensive infrastructure environments (Hosts, Network devices and services).

•            Experience with the following software programs: Windows, Windows Server Environment, Microsoft Office, SQL Server, Oracle, UNIX, Sun Solaris or related programs.

•            Experience with general PC hardware, communication devices, and/or networking.

•            Experience with troubleshooting and creating scripts.

•            Experience with case creation and management using ticketing software.

•            RF experience desirable.

•            Utility operations experience is a plus.

 

If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you. Click apply now.

Job Title:  Technical Expert, Monitoring Analyst & Administrator (Nagios)

Requisition ID:  19702
Location: 

Noida, UP, IN

Workplace Type:  Hybrid
Career Level:  Experienced
Date Posted:  May 30, 2024

Apply now »