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Technical Trainer II

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. Having avoided more than 9 million tons of CO2 in FY 2021 and committed to achieve carbon neutrality by 2030, Landis+Gyr manages energy better – since 1896. 
With sales of USD 1.5 billion in FY 2021, Landis+Gyr employs around 6,500 talented people across five continents.

 

The Technical Trainer II is primarily responsible for providing training to utility customers, contractors, and Landis+Gyr personnel in the application, operation, maintenance and troubleshooting of Landis+Gyr hardware and software products.

 

Location: This position is available at any L+G office location in the US.

 

Primary Responsibilities: 

  • Develops and delivers presentations, demonstrations, train-the-trainer series, end user classes and other specialized training courses pertaining to Landis+Gyr technology.  This includes installation, programming, maintenance, repair and troubleshooting of our hardware and software products.
  • Delivers presentations and technical seminars at trade shows and user conferences as required.
  • Develops and delivers training using a variety of media and methods including but not limited to, live instructor-led lecture and discussion (in person and online), hands-on skills instruction, and various e-learning or distanced-based options.
  • Develops and maintains assigned course curriculums, instructional materials, participant materials, and online course content.  Produces professional quality handouts, presentations and manuals that support Landis+Gyr’s world-class reputation for quality. 
  • Develops and administers hands-on lab exercises such as proper hardware installation, use of field tools, and use of other relevant testing equipment. Then monitors and evaluates participant progress.
  • Coordinates training activities (room requirements/setup, courseware shipping, travel arrangements, etc.) for all assigned training events.
  • Manages training event activities before, during, and after course completion to ensure consistent and successful delivery.
  • Responsible for routine maintenance and upkeep of technical training facility/resources (equipment, training lab, PCs, etc.).
  • Collaborates with project/program managers to develop training plans for large AMI deployments, participates in internal and external kickoffs as needed.
  • Travels domestically and internationally to provide customized onsite training.
  • Works with senior training staff and Landis+Gyr stakeholders to assess the training needs and development requirements for new products.
  • Works with senior training staff in the development of new training courses and curriculums based on feedback from product development teams.
  • Works with senior training staff in performing evaluations of existing materials and making recommendations for improvement of existing training solutions.
  • Takes a supporting role in providing support, guidance, and direction to inexperienced trainers by utilizing strong training and technical skills.
  • Participates as an active and engaging member of the training team to help move the group toward the completion of its goals.
  • Represents Landis+Gyr in a positive, professional manner, at all times.
  • Supports and adheres to the Company’s Code of Conduct and Ethics Policy.

 

Education and Experience:

  • Bachelor’s Degree in Instructional Design, Electronics, Computer Science, Communications, or related field.
  • Background/education relating to technical training or education for adult learners.
  • Teaching or Technical Training certifications are welcome, but not required.
  • Utility industry experience is a plus. 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

Knowledge, skills, and abilities: 

  • Ability to learn complex, difficult concepts with minimal assistance.
  • Ability to meet all requirements for instructor certification.
  • Excellent written and verbal communication skills
  • Self-starting, driven and able to work autonomously; willingness to accept challenging projects.
  • Good project management, time management and prioritization skills; ability to handle multiple priorities and work well under pressure with multiple deadlines.
  • Possesses strong facilitation and classroom management skills and techniques.
  • Ability to ensure the effectiveness and accuracy of training while engaging audiences with diverse skill sets and learning needs or styles.
  • Possesses an understanding of the basic principles involved with adult learning.
  • Ability to effectively resolve conflicts and negotiate resolutions to complicated situations for internal and external customers, employees, and peers.
  • Ability to develop quality training sessions utilizing standard development tools.
  • Ability to read, analyze, and interpret common scientific and technical documentation.
  • Confidence in working with all subject matter experts, including management personnel.
  • Individual must be willing and able to travel up to 50% of their work schedule.
  • Individual must be willing and able to travel Internationally at times.
  • Must have valid driver's license.
  • Must have or be able to obtain a valid US Passport.
  • Must have basic computer knowledge and typing skills.
  • Must be proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.)
  • Fluency and ability to deliver trainings in a foreign language is highly desirable.

 

ll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you. Click apply now.

Job Title:  Technical Trainer II

Requisition ID:  15829
Location: 

Lafayette, IN, US

Workplace Type:  Hybrid
Career Level:  Experienced
Date Posted:  Nov 28, 2022

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