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Technical Implementation Manager

Landis+Gyr is a leading global provider of integrated energy management solutions for the utility sector. Offering one of the broadest portfolios, we deliver innovative and flexible solutions to help utilities solve their complex challenges in Smart Metering, Grid Edge Intelligence and Smart Infrastructure. With sales of USD 1.7 billion in FY 2019, Landis+Gyr employs approximately 5,500 people in over 30 countries across five continents, with the sole mission of helping the world manage energy better. More information is available at the Landis+Gyr website landisgyr.com



Technical Implementation Manager

Landis+Gyr Japan K.K.

Location     Chuo-ku, Tokyo Japan

勤務地        東京都中央区 


The Technical Implementation Manager delivers the Company Gridstream Advanced Metering Infrastructure (AMI) solution to the Company’s Japan-based customers using a structured deployment project lifecycle to ensure quality in our delivery. While working closely with a program deployment team, this role evaluates client business processes, consults with clients on technical feasibility and integration of processes utilizing the AMI solution, implements appropriate system configurations, features and services for optimal system and network performance, and validates system quality to achieve client acceptance and satisfaction.
Primary Statement of Duties:
•Works with customer requirements to propose technical solutions
•Acts as primary technical resource that collaborates with the client throughout a deployment project and partners with a customer to develop requirements and propose technical solutions
•Performs customer system integration planning and implementation
•Ensures network equipment meets customer technical specifications
•Ensures network and software configurations meet customer technical requirements
•Troubleshoots network and software performance problems and proposes remedy options
•Provides functional and operational enhancement recommendations into the New Product Introduction (NPI) process based on client feedback
•Directs & executes network rebalancing/optimization plans
•Directs & implements new firmware, Device Control Word (DCW), and software releases with customer programs
•Establishes and monitors system performance reporting, recognizing adverse trends and taking necessary preventative and corrective actions
•Investigates system trouble during deployment and operational phases of projects
•Supports creation of Standard Operating Procedures (SOP) for technical elements of the system that are effective and repeatable Directs and executes system upgrades including the network with new software releases
•Supports and adheres to Company’s core values
•Performs other duties or responsibilities as assigned or required
•Supports and adheres to Company’s Code of Conduct and Ethics Policy
•Represents Company in a positive, professional manner when working with both internal and external customers
Education and Experience:
Required Minimum Level of Education: Engineering or IT University Degree
Required Minimum Years of Experience: 5+ to 7
Desired Education/Experience:
Bachelor of Science degree required. (Advanced degree desired).
Experience in working with solutions involving both software and hardware 
Experience in process definition and design to meet overall business objectives. 
Experience with managing cross-functional highly technical project teams 
Business Process consulting experience a plus
Technical experience such as with .NET framework, WebServices, UNIX Sun Solaris (vi, crontab, shell scripting, process monitoring, Perl) Oracle 10g (SQL*Plus, PL/SQL), Microsoft SQL Server
Required/Desired Certifications (if any): Project Management Professional (PMP) certification a plus
Knowledge, Skills and Abilities:
Excellent written and oral communication 
English Language business conversational and technical
Excellent team player; self-starter with the ability to work unsupervised 
Ability to plan and maintain schedules 
Excellent problem-solving and analytical abilities 
Accustomed to working in an environment driven by high standards for service and system delivery 
Uses effective interpersonal skills to resolve a wide range of issues in creative and practical ways to satisfy the customer needs 
Excellent customer communications and customer service skills 
Demonstrates good judgment in selecting methods and techniques for solving problems and obtaining solutions 
Highly adaptable in changing environments 
Knowledge of complex technical data systems and RF network technologies 
Broad technical depth in integration and operation of complex systems 
Understanding of programming logic and the ability to troubleshoot systems by following code
Highly adaptable in a dynamic work environment 


If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you. Click apply now.

Job Title:  Technical Implementation Manager


Tokyo, JP

Requisition ID:  5441
Date Posted:  Oct 8, 2021

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