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Software Support & DevOps Engineer

🌱 Do you want to work in a sustainable industry that transforms our daily lives?  

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyse energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. Having avoided more than 9 million tons of CO2 in 2021 and committed to achieve carbon neutrality by 2030, Landis+Gyr manages energy better – since 1896.

Are you looking for an exciting opportunity and the chance to be our next climate hero? Then join us! As part of our community, you’ll enable and accelerate the energy transition. Leave your mark every day, following our mission to envisage a green future, because we are better together.

 


For our EMEA Software, Solutions and Services function, we are looking for a technically skilled Systems and DevOps Engineer to join a small, flexible and agile team focused on continuous technical support and service delivery to our customers in Europe as well as worldwide. The primary location is Prague, alternatively Ostava or Bratislava.

 

As an engineer for system software (head-end systems for advanced energy metering solutions for industrial customers, B2B), you provide in-depth analysis, resolution of operational issues, software upgrades/migrations and development services. You will act as an interface between customer service teams, sales engineers and our internal experts from R&D, Project & Product Management, and provide support to customers and sales engineers on the best use of our products. Together with the team you provide support for software development and release teams ensuring that testing and development environments are used efficiently. You also manage deployment environments and support testing activities.

 

In this key role, you will

  • Develop, build, test and integrate Landis+Gyr software solutions into our industrial customers’ critical infrastructure, both on-premise and cloud based (Google)
  • Be responsible for providing high quality customer service through close collaboration with other internal stakeholders (product management, R&D, project delivery team, etc.)
  • Resolve known and unknown problems with the best ability, focus on root-cause analysis to resolve a problem, and escalate to more senior members of the team as appropriate
  • Provide information regarding customer incident for R&D to be able to initiate problem management
  • Use remote access systems for investigation and troubleshooting on customer consent
  • Propose workarounds, technical notes and knowledge articles

 

About you
You possess a technical degree/education, e.g. Technician, BSc or equivalent. You have at least 4 years’ experience working on the software engineering or technical services and support, and desirably in the Build Management / Release Management / Extensions Development / SW Solutions implementation in Customer environment. In addition, you have experience in working with several of following technologies and scripting languages: Gitlab, Kubernetes, Docker, Python, Shell Scripting, .NET or SQL (Oracle/PostgreSQL). The knowledge of working with DevOps in cloud would be an added value.

 

You are analytical and a service oriented, and you have problem solving skills. It is important that you have ability to learn and adapt new things easily. As we operate in a truly international environment, you need to have knowledge of spoken and written English in addition to ideally native/proficient Czech or Slovak language skills. To be successful on the job, you are able to determine the source of a problem and find an effective solution, you have a hands-on and customer-focused approach, strong communication and presentation skills, and…
…the passion for sustainability and eagerness to contribute to our mission to help the world manage energy better!

 

Our behaviours, approaches, actions and results are determined by our shared company VALUES: Customer Intimacy, Uncompromising Performance, Innovative Technology, Entrepreneurial Spirit and Sustainable Impact

 

With us you can enjoy:
MultiSport membership, employer contribution to your private life/pension insurance, cafeteria budget, 25+3 days to relax and recharge, annual bonus based on company's financial performance, work from office but also from home, access to Linked Learning world of trainings, internal knowledge sharing, company events and more.

 

Why choose us?

It’s simple. Let’s grow together and become even better. We truly believe in managing energy better. Together we are passionate and committed to ensuring a better future for all, our customers and the world around us. We simply love what we do.

Our People like

  • the upskilling and development opportunities (LinkedIn Learning, Landis+Gyr Learning Weeks, Mentoring Programs…)

  • a flexible schedule with the possibility of working both from home and at our local office

  • a lean, flat, informal and empowering organization with a supportive, authentic and open-minded working culture

Join Landis+Gyr to be at the forefront of the energy transformation and support the future of our energy by decarbonizing for a sustainable world.

As an equal opportunity employer, Landis+Gyr strives to attract and hire individuals with diverse background and skills. We welcome the diverse experience, background, unique identity and personality you bring with you. With diversity, equity & inclusion, we make the difference.

Convinced? Take a leap into a visionary future and apply now to #ExperienceLandisGyr

Job Title:  Software Support & DevOps Engineer

Requisition ID:  16746
Location: 

Prague, CZ

Workplace Type:  Hybrid
Career Level:  Experienced
Date Posted:  May 25, 2023

Apply now »