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SAP Service Desk Agent (Finance)

At Landis+Gyr, we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future.

With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.

Today, our global team of about 6,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.

Join us at Landis+Gyr, where we manage energy better! 

We are looking for experienced SAP Service Desk professional who will join our EMEA SAP Team. As SAP Service Desk Agent, you will provide technical assistance and guidance to L+G EMEA Finance key and end users. The objective is to resolve issues, troubleshoot problems, and answer queries related to the functionality and configuration of the SAP FICO module. The ideal candidate should have relevant knowledge and experience in SAP Finance and Controlling, as well as excellent communication and customer service skills.

 

Future Responsibilities:

  • Providing technical assistance and troubleshooting for SAP Finance and Controlling modules, and related systems
  • Responding to user queries and requests via phone, email, or ticketing system
  • Escalating complex or unresolved issues to 2nd level support
  • Documenting and updating solutions, procedures, and best practices for SAP Finance and Controlling support
  • Collaborating with other SAP support teams and business units to ensure smooth and efficient operations

 

Our expectations:

  • Min. 2-3 year’s work experience in the IT and/or finance department
  • Experienced in SAP Finance & Controlling processes and customizing
  • Detail and process oriented, organized and analytic mindset
  • Ability to maintain good relationships with the business area and to understand the effects on the business.
  • Solution and results oriented, hands-on and willing to learn
  • Capacity to manage and prioritize tasks, adapt to new requirements and flexibility
  • Accuracy and precision in handling/administrating documents
  • Good social skills and motivation to work in multicultural environment 

 

We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.

Job Title:  SAP Service Desk Agent (Finance)

Requisition ID:  21994
Location: 

Prague, CZ

Workplace Type:  Hybrid
Career Level:  Experienced
Date Posted:  Mar 6, 2026

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