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DevOps Engineer&Software Support

At Landis+Gyr, we're rewriting the rules of energy technology. Our advanced energy management solutions empower individuals and businesses to take charge of their energy consumption, all while contributing to a greener tomorrow. 

For over a century, Landis+Gyr has been at the forefront of energy innovation, and we continue to lead the charge into a more sustainable and efficient energy landscape.

As our DevOps Engineer, you'll be the driving force behind turning this vision into reality. 

 

 

For our EMEA Software, Solutions and Services function, we are looking for a technically skilled Systems and DevOps Engineer to join a small, flexible and agile team focused on continuous technical support and service delivery to our customers in Europe as well as worldwide. The primary location is Prague, alternatively Ostava or Bratislava.

 

As an engineer for system software (head-end systems for advanced energy metering solutions for industrial customers, B2B), you provide in-depth analysis, resolution of operational issues, software upgrades/migrations and development services. You will act as an interface between customer service teams, sales engineers and our internal experts from R&D, Project & Product Management, and provide support to customers and sales engineers on the best use of our products. Together with the team you provide support for software development and release teams ensuring that testing and development environments are used efficiently. You also manage deployment environments and support testing activities.

 

About the role

  • Develop, build, test and integrate Landis+Gyr software solutions into our industrial customers’ critical infrastructure, both on-premise and cloud based (Google)
  • Be responsible for providing high quality customer service through close collaboration with other internal stakeholders (product management, R&D, project delivery team, etc.)
  • Resolve known and unknown problems with the best ability, focus on root-cause analysis to resolve a problem, and escalate to more senior members of the team as appropriate
  • Provide information regarding customer incident for R&D to be able to initiate problem management
  • Use remote access systems for investigation and troubleshooting on customer consent
  • Propose workarounds, technical notes and knowledge articles

 

About you

  • You possess a technical degree/education, e.g. Technician, BSc or equivalent. 
  • You have at least 4 years’ experience working on the software engineering or technical services and support, and desirably in the Build Management / Release Management / Extensions Development / SW Solutions implementation in Customer environment.
  • In addition, you have experience in working with several of following technologies and scripting languages: Gitlab, Kubernetes, Docker, Python, Shell Scripting, .NET or SQL (Oracle/PostgreSQL).
  • The knowledge of working with DevOps in cloud would be an added value.
  • You are analytical and a service oriented, and you have problem solving skills.
  • It is important that you have ability to learn and adapt new things easily. As we operate in a truly international environment, you need to have knowledge of spoken and written English in addition to ideally native/proficient Czech or Slovak language skills. 
  • To be successful on the job, you are able to determine the source of a problem and find an effective solution, you have a hands-on and customer-focused approach, strong communication and presentation skills, and the passion for sustainability and eagerness to contribute to our mission to help the world manage energy better!

 

 

Ready to Energize Your Career? We offer you: 

 

  • Continuous learning and development 
  • International career 
  • Reasonably flat organization where your voice is heard, and you make a real difference 
  • Flexible and hybrid working model to fit individual needs
  • With us you can enjoy: MultiSport membership, employer contribution to your private life/pension insurance, cafeteria budget, 25+3 days to relax and recharge, annual bonus based on company's financial performance, work from office but also from home, access to Linked Learning world of trainings, internal knowledge sharing, company events and more.

 

Application Process: 
Submit application – it takes less than 5 minutes! 
Intro Call: 15-30 minutes to discuss mutual expectations 
Technical Interview with hiring manager 
Interview with key stakeholder(s) 
Meet the team 

 

Our company is for everyone and we mean it. We stand for a workplace that nurtures growth, fosters connection, and embraces authenticity. We believe that fostering a community that values diversity of thought isn't just a goal; it's a way of life. 

Job Title:  DevOps Engineer&Software Support

Requisition ID:  16746
Location: 

Prague, CZ

Workplace Type:  Hybrid
Career Level:  Experienced
Date Posted:  Sep 19, 2023

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